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Shipping Information
How much is shipping?
Orders within Canada ship for a flat rate of $15 CAD.
Do you ship discreetly?
Yes, always. There will be no way to know the contents of your package until it's opened. The shipping label will have your address, as well as ours which says "VPM". There is no mention of vapes or vaporizers.
How long does delievery take?
We process and ship orders every day except Sunday! This helps ensure your package is delievered in 5-7 business days. On rare occasion the carrier will delay or lose a package; just let us know if that happens to you.
Where are you shipping from?
We ship from BC, Canada.
When will I get my tracking number?
Your tracking number will be emailed to you within 24 hours of your order (But keep in mind, we can't don't Sunday). Please check your spam folder if the email did not make it to your inbox.
Which shipping carrier do you use?
We use Canada post. They are generally quite fast and also affordable, so we can pass those savings onto you!
Billing Information
Is billing discreet?
Absolutely. Your bank or credit card statments will say “VPM”. There will be no mention of vapes or vaporizers.
Do you accept PayPal?
No. PayPal does not accept vaporizer related transactions.
Which credit cards do you accept?
We accept all credit, debit, and gift cards.
WARRANTY AND RETURNS
Are your products covered by a guarantee?
Yes. Our goal is to ensure our customers are the happiest in the industry. If there’s anything we can do for you, simply get in touch with us.
What’s your return address?

Our Return Address is:

VPM RETURNS

10-7128 STRIDE AVENUE,

BC CANADA V3N 1T5

Please get in touch with us before a return so we can better assist you!

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